Sassa change phone number is necessary if you no longer have the older one number. The reason behind that is you need your phone number on almost every step while processing for the grant whether you can check the status or want to login. You can also update your Bank Details.

So if you don’t have your previous cell phone number active, change the phone number by which you can’t face any issue in future. You are already very much familiar with the Sassa status check process. You know, on every step, mobile numbers are playing an important role.

Sassa Change Phone Number

Phone numbers are playing a very important role between Sassa officials and beneficiaries. By updating your phone number you can receive timely updates regarding your grant or you can connect with all the latest payments dates via sms. 

It is very important for everyone to update his number in case the previous number is lost or any other reasons. Especially those candidates who totally rely on the Sassa grant if they don’t timely update their number they may face issues while collecting the grant. 

How to Change Sassa Phone Number ?

You can change your phone number by two methods. We will discuss both methods which make your process easy. You just have to follow the steps for both methods:

Change Phone Number with Application ID

  1. Visit the official website of Sassa www.srd.sassa.gov.za.
  2. Select “Change Contact Information” in the menu bar or by scrolling.
  3. Here you can find multiple contacts changing options.
  4. You have to select the “Change Phone Number” option.
  5. After that you have to enter your 6 digits Application ID in the desired bar.
  6. Enter your new mobile number which you want to update.
  7. Click on the Submit button.
  8. Sassa will send you an otp on your new cell phone number.
  9. You have to enter that specific code and click on “Verify Pin”.
change phone number

Change Phone Number without Application ID

change phone number
  1. Visit the official website of sassa.
  2. Select the “Application Status” option in the menu or by scrolling.
  3. Click on the “Check Sassa status online”.
  4. Provide your 13 digits South African ID which you mentioned while applying for a grant.
  5. Enter a mobile number which was already registered in sassa, It will ask for the change phone number later.
  6. By following this you can get your 6 digits application ID.
  7. Now you can use this application id for changing your phone number.

Common Reasons for Changing the Phone Number

It is very necessary to update your number in sassa records, otherwise you have to face issues while receiving your grant. There are mainly two common reasons for changing the phone number. 

  • You entered the wrong cell phone number while applying for a grant.
  • You lost your sim card or lost your cell phone.

Is it Necessary to Change Phone Number ?

Yes, it is necessary to change your phone number in case you don’t have your old number active. There are many reasons for that we will discuss below:

SecurityYou have to receive all kinds of updates on your cell phone. So it is necessary you must update your cell phone number to ensure the details are sent to an authentic person.
Government CommunicationIf sassa officials want to contact you, your number must be active and updated on that specific time.
Issue ResolvingIf there is any kind of issue regarding your grant, your number will help a lot in this matter for resolving the specific issue.
Receiving OTPsWhen you update any information sassa will send you an otp on your registered mobile number so you must have an active phone number.
Avoid MiscommunicationAn active and updated cell phone number decreases the ratio of miscommunication.
Payment NotificationsYou can receive the payment notifications on your cell phone so in case you don’t have an active phone number you may face delay in payment. 

How to Verify if a number is Changed or Not ?

When you complete the process of changing your cell phone number then you can receive confirmation Sms on your new cell phone number. Further you can check it through an online channel by visiting the official website.

Visit the sassa portal and enter your new phone number along with id so you can get an idea system will recognize your new number or not. You can also confirm it by contacting sassa on the helpline number they will brief regarding all of your registered data. 

How Much Time Does It Take to Update a Phone Number?

It takes almost 24 hours to 96 hours while updating your cell phone number. Sassa will cross check all the information against your application so it takes time. When the process is complete you can receive confirmation sms on your updated phone number.

So finally you can update your cell phone number easily. It is very necessary to update all your information for not facing any kind of delay in grant. Process of changing details is not lengthy at all but people are not familiar with that.